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FAQ

Have a question? Read through our faqs below. If you can’t find what you’re after, please contact us.

Participant Instructions will be available to download closer to the event.

Distances can be changed online here. Distance upgrades/downgrades can be made online up until 22 March 2020.

  • Early Bird: 11:59pm, 16 January 2020
  • Standard: 11:59pm, 12 March 2020
  • Last minute: 11:59pm, 2 April 2020

Yes you can, please check you event distance page for specific information.

You can register in the Event Village located in Parkes Place West on:

  • Friday, 3 April from 10:00am – 4:00pm
  • Saturday, 4 April from 8:00am – 4:00pm (up until 20 minutes before your race’s start time)
  • Sunday, 5 April, from 5:00am (up until 20 minutes before your race’s start time)

Children under four years of age are not required to pay the entry fee for the 5.3K and 10K races, however for safety and insurance reasons we do still require an entry form to be completed – please email info@solemotive.com to do so.

Children under four years of age are required to pay the entry fee for the Kids Mile (1.6km). The accompanying adult is not required to pay an entry fee for this race.

If you need to update your details you can do so via Register Now.

Please log in and click the cog wheel within your Canberra Times Marathon Festival registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.

Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log in via Register Now and choose to resend your registration email.

You will need to pick-up another Race Pack at the Event Village from 10:00am (Friday), 8:00am (Saturday) or 5:00am (Sunday) at the Entries Marquee.

All participants must wear a race number. Anyone without a race number will not be permitted to start the event. Please note replacement race numbers for lost race numbers or incorrect addresses will incur a $10 admin fee.

You don’t have to notify Sole Motive (the organiser) if you are unable to run for any reason. However, there are no refunds for non-starters or non-finishers.

We do offer the following:

1.Withdrawal from the event: Withdrawals receive a credit note if they are made before 5:00pm, 22 March 2020. After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions;

T&C 13. I agree that there are no refunds, however, I may request a credit note for other Sole Motive owned events – with the exception of the Mother’s Day Classic – (minus $10 for admin fees) no later than 5pm Friday, 22 March 2020.

2. Downgrade from your race: Event downgrades can be made online up until 22 March 2020. Please email Sole Motive info@solemotive.com or phone (03) 9285 0600.

Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

Please note: Any changes to your registration (name, distance, postage) will incur a $10 administration fee.

There is a $10 admin fee to transfer your entry into someone else’s name. Please email info@solemotive.com.

Postage
If you register before 11:59pm Sunday, 15 March 2020, you can choose to have your race pack posted.

Race Pack Postage commences 3 March 2020.

Race Pack Collection and Entries
Race Pack collection is available from the Event Village (Parkes Place West) on:

Friday, 3 April from 10:00am – 4:00pm
Saturday, 4 April from 8:00am – 4:00pm
Sunday, 5 April, from 5:00am

If you register for the event before 11:59pm Sunday, 23 February 2020 you first name will be printed on your race bib.

​Bus
Due to the early start time for the event and road closures please visit www.action.act.gov.au for up-to-date information. Please note that there will be no event specific shuttles.

Car

There is ample parking within walking distance to the race start and finish area. Public Parking is available at the following locations:

Friday (Race Pack Collection)
P1 – Treasury Building car park – access via Langton Crescent

Saturday
P2 – John Gorton Building – Access from Dorthy Tangney Place
P3 – National Archives car park – Access from Kings Avenue
P4 – Questacon Car park – Access via Queen Elizabeth Drive
P5 – National Gallery – Access from King Edward Terrace via Kings Avenue only

Sunday
P2 – John Gorton Building – Access from Dorthy Tangney Place
P3* – National Archives car park – Access from Kings Avenue
Please note the Southbound lane on Kings Avenue will be closed for participants. To reach P3 please access Kings Avenue from State Circle.

If you are driving to the event, please read parking signs carefully to ensure you have parked legally.

The road closure map will be available closer to race day.

Clothing storage is available in the Event Village – look for the ‘Bag Drop’ marquee.

Your race number features a tear-off strip for you to attach to your backpack or clothing bag. Do not leave any valuables in your bag as we cannot accept responsibility for valuables lost or stolen.

We no longer offer single-use plastic bags at the bag drop, so please remember to bring your own bag to the event.

  • 50K Ultra Marathon: Must be at least 18 years old on race day
  • Marathon: Must be at least 18 years old on race day
  • Half marathon: Must be at least 16 years old on race day
  • 10K: All children under the age of 13 years must be accompanied by an adult. Children under four years of age are not required to pay the entry fee for this race but must still register – please contact us to do so.
  • 5K: All children under the age of 8 years must be accompanied by an adult. Children under four years of age are not required to pay the entry fee for this race but must still register – please contact us to do so.
  • 1.6K (Kids Mile): All children under the age of 4 years must be accompanied by an adult and are required to pay the entry fee. The accompanying adult is not required to pay an entry fee for this race.

The Kids Mile will start from the area adjacent to Patrick White Lawns.

All other events will start from King George Terrace and finish at West Lawns.

Start times (Saturday 4 April)

  • 5K: 9:00am
  • 1.6K (Kids Mile): 10:00am

Start times (Sunday 5 April)

  • Ultra marathon: 6:00am
  • Marathon: 6:25am
  • 10K: 7:00am
  • Half marathon: 7:50am

The 10K, Half Marathon, Marathon and Ultra are officially measured and AIMS certified.

Wave Start Zones will be in place at the start line of each race to ensure a smooth start for all participants.

Entrants are asked to assemble in the appropriate zone as indicated by the letter printed on their race bib.

All finishers in all distances will receive a medal.

Please refer to the course map for your race distance to view toilet, drink and first-aid locations.

There will be a first aid station located at the finish line in the Event Village.

We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you.

No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event.

Please refer to your distance page to view race-specific cut off times.

If you are running to lend a helping hand to someone who is unable to run without you, then please contact Sole Motive on (03) 9285 0600 or info@solemotive.com.

All animals are strictly prohibited from entering any part of the course at any time. Guide dogs are allowed.

Prams are permitted in all events – please start at the back of your wave for safety reasons.

All runners will be timed. All participants must wear their Race Bib in order to receive an official time. Your Race Bib contains your unique timing chip.

Please wear your race bib on the front of your top and ensure it is visible.

Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places. These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

Live results will be available online.

Participants who have nominated to receive SMS results and have paid an additional $2 will receive their results SMS on the evening of the event, and finishers will receive a certificate via email.

You can also order an iTAB to personalise your medal with your name and finish time. Just make sure the iTAB option is selected when you register for your event – then after the event, you’ll receive your iTAB in the mail. 

Placegetters will be awarded on gun time, which is the time the gun goes off until the finish i.e. the first participant across the finish line wins. If there are multiple wave starts, it is the responsibility of the participant to position themselves in the first wave should they believe they have a chance of placing in the top ten.

If you believe you will be in the top 10 male/ top 10 female in each race category, please ensure you are close to the start line as the top three places awarded on race day are based on gun time. The decision of the Race Director is final.

If you are a racing wheelchair please contact info@solemotive.com to secure your spot. The racing wheelchair wave will start approximately 10 minutes before the official

Sole Motive accommodates wheelchairs in our events. If you’re not a Racing Wheelchair Athlete, please start at the back of the final wave in your event.

Your credit card transaction will be displayed as ‘Sole Motive’.

The use of any type of drone or unmanned aerial vehicle (UAV) is prohibited at the Event. Any person using a drone or UAV may be disqualified from the Event.

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