FAQ

Have a question? Read through our faqs below. If you can’t find what you’re after, please contact us.

LAST UPDATED: 9 September 2020

Given the current coronavirus Government and Health Department guidelines in the ACT, including a cap on the number of people permitted to attend outdoor events, we are unable to proceed with The Canberra Times Marathon Festival on 8 November 2020.

The event will be postponed to 10-11 April 2021. Your existing entry will be automatically transferred to the new date. All participants have been sent an email with more information.

We know you’ve been working hard towards your goal so we’re taking the 45th year of The Canberra Times Marathon Festival virtual from 7-15 November! You can find more information about the virtual event here.

Event details will be updated to reflect the new date shortly.

28 June 2020

Considering the continued Government restrictions for mass gatherings and the current border restrictions, we have made the decision to postpone The Canberra Times Marathon Festival until 8 November 2020.

We share in your disappointment that the event will not be able to proceed for the planned postponement date of 23 August. However, abiding by government guidelines and the recommendations of health authorities to ensure the safety and wellbeing of all participants is paramount.

We know that many of you have been training and are keen to put your fitness to test, which is why we haven’t cancelled the 2020 event all together.

All registered participants have been sent an email regarding next steps.

Event details will be updated to reflect the new date shortly.

16 March 2020

We are pleased to announce that the Canberra Times Marathon Festival is now confirmed to take place on Sunday 23 August 2020, and all participants have been sent an email regarding next steps. We understand this date might not suit everyone so we have outlined a number of options for all participants to consider.

We share in your disappointment that this event is not able to take place as originally planned – our team has worked extremely hard for months on this particular event but postponing it is the best and safest option.

As a family-run business that is significantly impacted by the current event landscape, Sole Motive is not in a position to refund event registration. We ask you, our valued running community, to support this decision which has been made ultimately to protect our team, our business and the great events we wish to keep providing.

We thank you for your continued support. And as always, encourage you to run on and stay positive!

Please be patient as we finalise event day logistics (e.g. operational details such as start times may be reviewed based on daylight savings).

13 March 2020, 4:30pm

Over the last few weeks, Sole Motive has been working closely with State and Federal Health Departments with regard to the coronavirus/COVID-19 and our upcoming event, The Canberra Times Marathon Festival.

As a precaution against the spread of COVID-19, we have decided to postpone The Canberra Times Marathon Festival until August 2020. All registered participants will be automatically transferred to the rescheduled date.

As you are aware, the situation has been constantly evolving. For that reason, we’re still finalising the finer details with regard to the exact date and next steps, which we will communicate in due course.

As a family business, we’re passionate about running and don’t take this decision lightly. We want to be out there running as much as you do. However, the wellbeing, health and safety of our community comes first and is of the utmost importance to us.

As further updates are available, they will be posted here, in addition to our Facebook Event page.

We thank you for your continued support. Run on!

13 March 2020

Your health is most important to us. The latest advice from State and Federal Health Departments remains that there is no need to cancel any events or gatherings. As such, The Canberra Times Marathon Festival is still going ahead as planned.

The Australian Government’s latest recommendation via the Australian Health Protection Principal Committee (AHPPC) is:

“. . .that public events should proceed, but strongly recommend that people that are unwell with cough or fever or other respiratory symptoms should not attend public events or gatherings.”

As we continue to monitor the status of COVID-19, we recommend that you take the following proactive and preventative measures in the lead up to race day to protect themselves and our community. The World Health Organisation (WHO) recommends hygiene and other measures to reduce the general risk of infections:

  • if you have a fever, cough and difficulty breathing seek medical care early;
  • if you’re not feeling well or if a family member has been sick, stay home and avoid contact with others until you are 100% better;
  • if you have recently returned from any countries under travel restriction, please consult your doctor before attending any events or gatherings;
    frequently wash your hands by using alcohol-based hand rub or soap and water, especially before and after visiting public spaces – gym / run club, etc;
  • when coughing and sneezing cover mouth and nose with flexed elbow or tissue – throw tissue away immediately and wash hands;
  • avoid skin contact – high fives, hugs, etc;
  • avoid close contact with anyone who has fever and cough;

Thank you for your commitment to creating a healthy and positive environment for our community.

We will continue to update you with the latest details as they unfold. Updates will be shared via this page on our website. If you are registered for The Canberra Times Marathon Festival, please continue to check your inbox.

12 March 2020

Given information provided and in consultation with recognised health and safety authorities and government departments The Canberra Times Marathon Festival is continuing as planned.

At this stage, advice from State and Federal Health Departments is that there is no need to cancel any events or gatherings.

The Canberra Times Marathon Festival will continue to monitor the situation closely.

View the World Health Organization’s suggested safety precautions which outline basic protective measures against coronavirus.

We understand that the new date might not suit everyone so we have outlined a number of options for all participants to consider. Please refer to the email which was sent to all participants on 28 June 2020 outlining your options and next steps.

Please note the following deadlines: 

  • Credit note / withdrawal: 9 August 2020
  • Waiver admin fee: 30 September 2020
  • Transferring to the 2021 event: 30 September 2020
  • Transferring your entry into someone else’s name: 25 October 2020
  • Upgrading or downgrading your distance: 25 October 2020

We will post merchandise once we receive it. All participants who have ordered merchandise will be notified via email once it’s been posted.

Yes, at this stage, we are facilitating all distances to take place on Sunday, 8 November 2020.

We are still working through the operational details of the event now that the new date has been confirmed. Please be patient as we work to confirm these details.

You don’t have to notify Sole Motive (the organiser) if you are unable to run for any reason. However, there are no refunds for non-starters or non-finishers.

We do offer the following:

1.Withdrawal from the event: Withdrawals receive a credit note if they are made before 5:00pm, 9 August 2020. After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions;

T&C 13. I agree that there are no refunds, however, I may request a credit note for other Sole Motive owned events – with the exception of the Mother’s Day Classic – (minus $10 for admin fees) no later than 5pm 25 October 2020.

2. Downgrade from your race: Event downgrades can be made online up until 25 October 2020. Please email Sole Motive info@solemotive.com or phone (03) 9285 0600.

Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

Please note:  The $10 admin fee will be waived until 5:00pm, 30 September 2020. Any changes to your registration after this date (name, distance, postage) will incur a $10 administration fee.

Distances can be changed online here. Distance upgrades/downgrades can be made online up until 25 October 2020.

  • Early Bird: 11:59pm, 6 February 2020
  • Standard: 11:59pm, 1 October 2020
  • Last minute: 11:59pm, 4 November 2020

Participant Instructions will be available to download closer to the event.

Yes you can, please check you event distance page for specific information.

Children under four years of age are not required to pay the entry fee for the 5.4K and 10K races, however for safety and insurance reasons we do still require an entry form to be completed – please email info@solemotive.com to do so.

Children under four years of age are required to pay the entry fee for the Kids Dash (2km). The accompanying adult is not required to pay an entry fee for this race.

If you need to update your details you can do so via Register Now.

Please log in and click the cog wheel within your Canberra Times Marathon Festival registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.

Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log in via Register Now and choose to resend your registration email.

You will need to pick-up another Race Pack at the Event Village from 3:00pm (Friday), 8:00am (Saturday) or 5:00am (Sunday) at the Entries Marquee.

All participants must wear a race number. Anyone without a race number will not be permitted to start the event. Please note replacement race numbers for lost race numbers or incorrect addresses will incur a $10 admin fee.

There is a $10 admin fee to transfer your entry into someone else’s name. Please email info@solemotive.com.

Note – the $10 admin fee will be waived until 5:00pm, 30 September 2020.

Postage
If you register before 11:59pm Sunday, 18 October 2020, you can choose to have your race pack posted.

Race Pack Collection and Entries

Race Pack collection is available from the Event Village (Parkes Place West) on:

Friday, 6 November from 3:00pm – 7:00pm
Saturday, 7 November from 8:00am – 4:00pm
Sunday, 8 November from 5:00am until 20 minutes prior to your race start time.

If you register for the event before 11:59pm Sunday, 23 February 2020 you first name will be printed on your race bib.

Bus
Due to the early start time for the event and road closures please visit www.action.act.gov.au for up-to-date information. Please note that there will be no event specific shuttles.

Car

There is ample parking within walking distance to the race start and finish area. Public Parking is available at the following locations:

Friday (Race Pack Collection)
P1 – Treasury Building car park – access via Langton Crescent

Saturday (Race Pack Collection)
P2 – John Gorton Building – Access from Dorthy Tangney Place
P3 – National Archives car park – Access from Kings Avenue
P4 – Questacon Car park – Access via Queen Elizabeth Drive
P5 – National Gallery – Access from King Edward Terrace via Kings Avenue only

Sunday
P2 – John Gorton Building – Access from Dorthy Tangney Place
P3* – National Archives car park – Access from Kings Avenue
Please note the Southbound lane on Kings Avenue will be closed for participants. To reach P3 please access Kings Avenue from State Circle.

If you are driving to the event, please read parking signs carefully to ensure you have parked legally.

The road closure map is available here.

Clothing storage is available in the Event Village – look for the ‘Bag Drop’ marquee.

Your race number features a tear-off strip for you to attach to your backpack or clothing bag. Do not leave any valuables in your bag as we cannot accept responsibility for valuables lost or stolen.

We no longer offer single-use plastic bags at the bag drop, so please remember to bring your own bag to the event.

  • 50K Ultra Marathon: Must be at least 18 years old on race day
  • Marathon: Must be at least 18 years old on race day
  • Half marathon: Must be at least 16 years old on race day
  • 10K: All children under the age of 13 years must be accompanied by an adult. Children under four years of age are not required to pay the entry fee for this race but must still register – please contact us to do so.
  • 5.4K: All children under the age of 8 years must be accompanied by an adult. Children under four years of age are not required to pay the entry fee for this race but must still register – please contact us to do so.
  • 2K (Kids Dash): All children under the age of 4 years must be accompanied by an adult and are required to pay the entry fee. The accompanying adult is not required to pay an entry fee for this race.

All events will start from King George Terrace and finish at West Lawns.

Start times

  • Ultra marathon: 5:30am
  • Marathon: 5:55am
  • 10K: 6:30am
  • 5.4K: 7:05am
  • Half marathon: 7:30am
  • Kids Dash: 8:30am

The 10K, Half Marathon, Marathon and Ultra are officially measured and AIMS certified.

Wave Start Zones will be in place at the start line of each race to ensure a smooth start for all participants.

Entrants are asked to assemble in the appropriate zone as indicated by the letter printed on their race bib.

All finishers in all distances will receive a medal.

Please refer to the course map for your race distance to view toilet, drink and first-aid locations.

There will be a first aid station located at the finish line in the Event Village.

We have introduced a frequent and rigorous cleaning program across all high traffic areas including toilets, finish line, race pack collection and bag drop.

We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you.

No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event.

Please refer to your distance page to view race-specific cut off times.

If you are running to lend a helping hand to someone who is unable to run without you, then please contact Sole Motive on (03) 9285 0600 or info@solemotive.com.

All animals are strictly prohibited from entering any part of the course at any time. Guide dogs are allowed.

Prams are permitted in all events – please start at the back of your wave for safety reasons.

All runners will be timed. All participants must wear their Race Bib in order to receive an official time. Your Race Bib contains your unique timing chip.

Please wear your race bib on the front of your top and ensure it is visible.

Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places. These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

Live results will be available online.

Participants who have nominated to receive SMS results and have paid an additional $2 will receive their results SMS on the evening of the event, and finishers will receive a certificate via email.

You can also order an iTAB to personalise your medal with your name and finish time. Just make sure the iTAB option is selected when you register for your event – then after the event, you’ll receive your iTAB in the mail. 

Placegetters will be awarded on gun time, which is the time the gun goes off until the finish i.e. the first participant across the finish line wins. If there are multiple wave starts, it is the responsibility of the participant to position themselves in the first wave should they believe they have a chance of placing in the top ten.

If you believe you will be in the top 10 male/ top 10 female in each race category, please ensure you are close to the start line as the top three places awarded on race day are based on gun time. The decision of the Race Director is final.

If you are a racing wheelchair please contact info@solemotive.com to secure your spot. The racing wheelchair wave will start approximately 10 minutes before the official

Sole Motive accommodates wheelchairs in our events. If you’re not a Racing Wheelchair Athlete, please start at the back of the final wave in your event.

Your credit card transaction will be displayed as ‘Sole Motive’.

The use of any type of drone or unmanned aerial vehicle (UAV) is prohibited at the Event. Any person using a drone or UAV may be disqualified from the Event.

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